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The Crowley Advantage Why Outsource?

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Q: When is outsourcing the better option?

A: When the investment in equipment, staffing
and training costs more in-house

A Crowley employee performing a quality assurance review of scanned dataAs a partner in the conversion process, it is incumbent on The Crowley Company to help clients discern the most cost-effective manner to digitize and process archives and records. Sometimes the answer is a hardware purchase that outfits customers to take on their own conversion projects; sometimes – depending on the variety and quantity of media and deliverable demands – it makes economic or workflow sense to have the project scanned either on-or off-site by a professional service bureau.

Benefits of outsourcing scanning or micrographics projects include: 

  • Reduced or eliminated capital investment
    • Crowley Imaging owns, maintains and operates one of the largest service bureau floors of paper, large-format, microform, aperture card and book scanners, as well as the industry-best in processing and duplicating equipment.   Additionally, Crowley has the largest capacity for non-destructive book scanning in the United States.
  • The latest in technology
    • As manufacturers of scanning, duplicating, processing and digitizing equipment and re-sellers of some of the most exclusive capture hardware in the archive industry, Crowley Imaging has inside access to research and development teams.
  • No or low overhead
    • Crowley Imaging offers two shifts of imaging experts to meet the needs of high-volume archive and records management clients. This eliminates in-house training, staff and management costs for the client.
  • A sophisticated IT infrastructure
    • Crowley Imaging has the storage capacity to process large-volume projects and the IT personnel able to help customize applications for end-use of the scanned images within a client’s framework.
  • A large network of subcontractors
    • Crowley Imaging has access to a large network of qualified subcontractors to help provide best-price solutions to unique needs or requirements sometimes found in archival or production-level conversion projects. All work performed by subcontractors carries a Crowley guarantee for customer satisfaction.
  • Flexible deliverables
    • Crowley Imaging’s expertise and wealth of equipment allows for a wide variety of end-user deliverables, including  TIFF, JPEG, JPEG 2000, PDF image-only, PDF with hidden text, OCR output, XML and many other file formats as well as 16 or 35mm microfilm form color or grayscale images.

“The demand for information in a digital format is strong. For an archivist, the dilemma is how to do this while keeping the original material pure.” - Steven Puglia, NARA Preservation and Imaging Specialist

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