Microfilm, Parts & Supplies FAQ’s

Q: Where can I find my scanner’s serial number?

A:If you have an equipment maintenance agreement, it will be listed on the front page. Otherwise, you may find the number on a metal tag on the back of your microfilm, microfiche, aperture card, duplicator, processor, archive writer or book/document scanner.

Q:What is my software serial number?

A:Your software serial number is the same as your scanner serial number, which can be found on a metal tag at the back of your equipment or on the front page of your equipment maintenance agreement.

Q: How do I know if I have a maintenance agreement?

A: Contact support@thecrowleycompany.com