Since the installation of our Zeutschel 15000 book scanner, the Crowley technical support team has dealt timely, honorably, skillfully and pleasantly with me and other personnel at the Las Vegas FamilySearch Library.

- Linda Isom, Librarian

Decades Of Experience

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Digitization hardware support

Covering the U.S. from headquarters in Frederick, Maryland, a satellite office in San Dimas, California and mobile bases outside of Norfolk, Virginia and Phoenix, Arizona, the technical services team is supplemented by national certified third-party vendor support for routine visits. The 2011 purchase of Wicks and Wilson, based in England, also enables Crowley to support a wide variety of hardware abroad.

Typical technical support services include:

  • On-site installation
  • System training
  • Annual/periodic equipment inspections
  • Annual/periodic equipment maintenance
  • Emergency repair